
A TAKE-HOME TOOL KIT FOR DISABILITY SERVICE PROVIDERS TO CONDUCT COMPLIANT INVESTIGATIONS AND SUPPORT THE SAFE DELIVERY OF CARE 
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WITH EXPERT FACILITATOR:
CHRIS COOMBS
Principal Consultant
Chris Coombs Consulting
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ADELAIDE | 1-2 NOVEMBER
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PERTH | 8-9 NOVEMBER
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BRISBANE | 15-16 NOVEMBER
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MELBOURNE | 22-23 NOVEMBER
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SYDNEY | 29-30 NOVEMBER

JOIN YOUR TRAINER, CHRIS COOMBS AT THE CONDUCTING EFFECTIVE INVESTIGATIONS IN DISABILITY CARE WORKSHOP
The Conducting Effective Investigations in Disability Care Workshop addresses the urgent need for NDIS-funded providers to establish robust processes that safeguard consumers and adhere to the latest legislative requirements. With increasing scrutiny from stakeholders and the media, it is imperative for providers to acquire the essential skills for conducting thorough and unbiased investigations.
By participating in the workshop, attendees will enhance consumer safety, ensure organisational compliance, and gain practical experience in managing the emotional and technical complexities of workplace investigations.
Chris Coombs is Principal Consultant at Chris Coombs Consulting. She is also a NDIS health, ISO9001 and ACIS lead auditor having completed over 500 disability audits as lead auditor and provides auditor training and oversight to new and emerging auditors
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CHRIS COOMBS
Principal Consultant Chris Coombs Consulting
LEARNING OBJECTIVES
Understand NDIS expectations and the latest legislative updates for conducting disability care investigations

Explore the key ethical considerations involved in investigations and understand the fundamental principles guiding the investigative process

Distinguish between incidents and near misses, gaining clarity on the types and scope of investigations required for each scenario

Learn how to create a thorough investigation plan, including identifying and gathering relevant evidence, establishing timelines, and engaging necessary resources

Refine your investigative interview techniques, improve communication and observation skills to conduct effective interviews

Evaluate and assess gathered evidence, apply logical reasoning and root cause analysis, and present clear and concise findings

Write objective, factual, and structured investigation reports

Ensure fairness, impartiality, and confidentiality throughout the investigation process

